Jacksonville's key numbers: 630-CITY (904-630-2489) for city services, the mayor's office at 904-255-5000, all 19 City Council members and JSO non-emergency at 904-630-0500.
Last checked Oct. 9, 2026. Sources: the City of Jacksonville’s City Council members page, Mayor’s Office contact page and staff list, the Jacksonville Sheriff’s Office, Animal Care and Protective Services and JaxReady.
Jacksonville and Duval County have one consolidated government, so “City Hall” here also does the county’s work. City Hall is the St. James Building, 117 W. Duval St. For almost anything, start with 630-CITY.
Who to call first
- City services and questions (MyJax): 630-CITY, 904-630-2489, or myjax.custhelp.com
- Emergency: 911
- Jacksonville Sheriff’s Office non-emergency: 904-630-0500
- Mayor’s Office: 904-255-5000
- City Council office: 904-255-5200
The mayor’s office
Mayor Donna Deegan. City Hall, 117 W. Duval St., Suite 400, Jacksonville, FL 32202. Phone 904-255-5000; email MayorDonnaDeegan@coj.net. The office takes meeting, event, letter and proclamation requests through its contact page. Media inquiries go to media@coj.net.
The mayor’s staff list names Michael Weinstein as chief administrative officer and Darnell Smith as chief of staff.
City Council
The council has 19 members: 14 elected by district and five at large. It meets at 5 p.m. on the second and fourth Tuesday of each month in the Council Chamber at City Hall, and anyone may speak on a bill up for public hearing or during public comment. Find your district with the Council District Search.
| Seat | Member | Phone |
|---|---|---|
| At-Large Group 3 (president) | Nick Howland | 904-255-5217 |
| District 5 (vice president) | Joe Carlucci | 904-255-5205 |
| District 1 | Ken Amaro | 904-255-5201 |
| District 2 | Mike Gay | 904-255-5202 |
| District 3 | Will Lahnen | 904-255-5203 |
| District 4 | Kevin Carrico | 904-255-5204 |
| District 6 | Michael Boylan | 904-255-5206 |
| District 7 | Jimmy Peluso | 904-255-5207 |
| District 8 | Reggie Gaffney Jr. | 904-255-5208 |
| District 9 | Tyrona Clark-Murray | 904-255-5209 |
| District 10 | Ju’Coby Pittman | 904-255-5210 |
| District 11 | Raul Arias | 904-255-5211 |
| District 12 | Randy White | 904-255-5212 |
| District 13 | Rory Diamond | 904-255-5213 |
| District 14 | Rahman Johnson | 904-255-5214 |
| At-Large Group 1 | Moné Holder | 904-255-5215 |
| At-Large Group 2 | Ronald B. Salem | 904-255-5216 |
| At-Large Group 4 | Matt Carlucci | 904-255-5218 |
| At-Large Group 5 | Chris Miller | 904-255-5219 |
Each member’s email is on the council members page. Under Florida law, email to council members is a public record. Agendas and bills are on Legistar; the council’s Legislative Services Division is at 904-255-5122.
Departments and services
| What you need | Who | How to reach them |
|---|---|---|
| Potholes, streetlights, drainage, missed trash | MyJax | 630-CITY (904-630-2489) or online |
| Code enforcement (overgrown lots, unsafe buildings, rental problems) | Municipal Code Compliance Division | 630-CITY or MyJax |
| Stray, injured or dangerous animals | Animal Care and Protective Services, 2020 Forest St. | 630-CITY; after hours 904-630-0500 |
| Police non-emergency | Jacksonville Sheriff’s Office | 904-630-0500; general information 904-630-7600 |
| Power, water and sewer | JEA | 904-665-6000 or 800-683-5542 |
| Building permits | Building Inspection Division | 904-255-8500 |
| Zoning | Zoning Section | 904-255-8300 |
| Property value, homestead | Property Appraiser | 904-255-5900 |
| Tax bills, tags, driver’s licenses | Tax Collector | 904-255-5700 |
| Courts and official records | Duval County Clerk of Courts | 904-255-2000 |
| Elections | Supervisor of Elections | 904-255-8683 |
| Trash fee questions | Solid Waste Division | 904-255-7500 |
| Parks permits | JaxParks | 904-255-7930 |
| Schools | Duval County Public Schools | 904-390-2000 |
Public records
Requests for city records go through the city’s public records center. Code compliance case files, liens and fines also require a public records request, the Municipal Code Compliance Division says; include the address and real estate number.
What this means for you
- Start with 630-CITY for any city service; it routes your request.
- Find your City Council district member with the address search.
- Save 904-630-0500 for police matters that are not emergencies.
Related: trash and recycling, power outages, building permits and zoning and voting.
Frequently asked questions
What is the main phone number for the City of Jacksonville?
630-CITY, or 904-630-2489, the city’s MyJax customer service line for service requests and general questions. Requests can also be made online at myjax.custhelp.com.
Who is my City Council member in Jacksonville?
Look up your address in the city’s Council District Search at maps.coj.net/CouncilDistrictSearch. Each resident has one district member and five at-large members, 19 in all.
What is the Jacksonville Sheriff’s Office non-emergency number?
904-630-0500. Call 911 for emergencies.
How do I contact Mayor Donna Deegan?
Call the Mayor’s Office at 904-255-5000 or email MayorDonnaDeegan@coj.net. The office is at City Hall, 117 W. Duval St., Suite 400.
Who do I call about a stray or injured animal in Jacksonville?
Call 630-CITY (904-630-2489) or report it online through MyJax. After hours, call the Jacksonville Sheriff’s Office non-emergency line at 904-630-0500.
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